Social Media is More Than Links, Klout, or Followers

In the social media frenzy of getting more friends, followers, Klout, etc. I think some have forgotten about people. I know I do sometimes.

However, aren’t people the whole point of the social web?

In March, I wrote about the 3 Behaviors that are Social Selfish and today I want to add #4:  Wasting time unhelping people who ask for help.

Today, someone with 260,000 followers retweeted my post about the Menards Website Hacking fiasco I discovered.  Very kind of Dave.  One of my other friends Jeremy Holmes thought it was too bad that he didn’t offer the mention with the retweet, so I messaged Dave to ask about it. After all, he had already found it interesting enough to retweet once and it couldn’t hurt to ask if he’d help out.

Here’s what I sent:

“Just a humble request. Can you retweet the Menards blog post with my tweet meme link http://bit.ly/mLYVmJ and @Biebert mention? Thanks!”

This is what I got:

“Apologies, can’t do it. Have to be consistent. We get a TON of special requests, can’t show favoritism. Sorry.”

I didn’t get how someone could call giving credit on a retweet a “special request.” I thought that was just the courteous thing to do.

The warrior side of me came out and I got irritated. Some good friends jumped in to defend the concept of giving credit and what proceeded was an hour long public debate as he lectured me on the standards of giving credit and everyone ganged up on the poor guy. Now we’re both writing blogs about our experience and what we learned.

Here’s my general take on the topic. For me, a simple “No” would have been fine.  I understand how valuable time is, especially to someone who has that many followers. I can only imagine how much contact he has to deal with.  However, what I didn’t understand was saying no to someone in order to save time and then wasting the extra time lecturing them. It’s so much easier just to help people, at least in my smaller world.

It only makes sense.

Here’s why:

  • People still matter. Even though he has a Klout score of 84 and 260,000 followers, people still matter.  Great things happen when you help people.
  • Time matters. If you don’t have time to help someone, don’t lecture them.  It is disengenuous.  In the time it takes to argue, you could seriously make someone’s day.
  • Content matters. If you like the content enough to share it, make sure you help people find the author in a helpful way.  A simple @mention takes 3 seconds.

At the end of the day, social media is still about people.  Sometimes we forget that. I know I do.

Some of the best relationships I have through social media are with regular people that have fewer than 5,000 connections.  I have laughed with them, learned from them, and even cried with them.  Yet I’ve never met them.

People are the magic of social media!

Never forget that.

Have a generous night,


Aaron@Biebert

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Hug a Social Media Curator!

(This post is the 4th part of a five part series about participation in the world of Social Media)

It’s a zoo out there!

I’ve got 45,000 unread emails, 1,750 unread notices in facebook, and countless tweets that come flying by me each day.

The Social Web is a crazy place.  Everywhere you look, “Creators” are busy creating content and “Consumers” are seeking the latest and greatest.  Who makes it all work?

The Social Media Curator.

The word Curator normally applies to a museum executive or someone who manages a collection.  Going back to when I studied Latin, it comes from the word cūrā, meaning to care for or attend to.

Social Media Curators care for and attend to the best of the Social Web.  They save us all time.  They make Web 2.0 worthwhile.

It’s time to hug a social media Curator!

When others click away from something they like and move on, the Curators among us share it, retweet it, bookmark it, list it, or forward it.  When they find people that serve niches, they follow them, list them, and introduce them to the world.

They are the only reason that my twitter stream and Flipboard app actually work. (hint, if you don’t “get” twitter, it’s because you don’t know any curators)

Without Curators, we are stuck digging through the billions of updates each month just to find something worth reading (besides family or celebrity updates).  With curators, the best of the best in our field rises to the top.

It’s time to thank the curators!

Have a great night,

Aaron@Biebert

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Here are some different types of curators I’ve relied on.  Who are yours?  (Please share and I’ll check them out)

Like this article?  Check out  “Web 2.0 – Why Sharing is Caring”  or subscribe to “Thoughts from an 8pm Warrior” via email

Web 2.0 – Why Sharing is Caring

We need each other to make this work.

Instead of the one-way communications of the “old internet”, Web 2.0 is about each of us contributing to a much more interactive and informative network that consists of blogs, tweets, wikis, facebook posts, videos, pictures, and the comments and follow-up discussions that go with them.

We are the creators of the new internet.

The tools we use for the new web are called “Social Media” (think Social Studies, not Social Hour), and they have changed the world we live in.  Instead of sitting in a virtual “lecture hall” listening to a few websites do all the talking (think 1990’s), we are now all in a digital “convention hall” discussing amongst ourselves in one great conversation.

With such a level playing field, the new challenge is not the availability of information, but rather the hunt for the “good stuff”.

  • 30,000,000,000 items are shared each month on Facebook.com (official Facebook stats)
  • 2,890,000,000 tweets are posted on Twitter each month (official Twitter stats)
  • 200,000,000+ blogs had been started by 2009, with many more added each day (Technorati)

That’s a lot of content!

I have absolutely no idea how I would find the best of it without your help.  The content I need is a needle in a haystack without your sharing, liking, bookmarking, reblogging, commenting, and linking to it. Obviously search engines are part of the solution, but they need your help too.

That’s why “Sharing is Caring.”

Share something great tonight,

Aaron@Biebert

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