“We wish this situation hadn’t happened. Our Guests’ personal information—including their meal check—is private, and neither Applebee’s nor its franchisees have a right to share this information publicly. We value our Guests’ trust above all else. Our franchisee has apologized to the Guest and has taken disciplinary action with the Team Member for violating their Guest’s right to privacy.”
6) Applebee’s social media team tried to engage upset people.
(looks like an informal positive comment card to me)
It’s the new year and I have three thoughts on my mind. Thought I would share them with my fellow 8pm Warriors.
1) Focus on the positive stuff.
Yes, the economy has been bad. Some places around the world, it’s still bad.
However, there are still opportunities everywhere if we take the time to look for them. Focus on the bad things will only blind us from seeing the amazing people, places, and opportunities that surround us.
For every dark muddy mess on the ground, there is a beautiful sunrise if we just look up.
Keep your chin up.
2) Don’t be afraid to do great things. Don’t settle.
Just because nobody is doing it, doesn’t mean you shouldn’t either. Don’t be afraid to be the first.
Stop writing, thinking, talking, and working like everyone else. There’s a better way if we’re not afraid to be the first.
Yes, you may be wrong. But following behind others your whole life will always be wrong.
Nobody changed the world by copying others.
3) Don’t do it alone.
Amazing work is too hard to do alone.
You will fall…and when you do, you’ll need someone to help pick you up.
If you’re isolated and nobody “gets it”, don’t hesitate to use the power of social media and the internet. You’re not alone, even if you want to be.
Let me know if you need help, feedback, ideas, encouragement.
8pm Warriors need to stick together.
A couple weeks ago, I got this shot of an old man walking on the ocean in Vancouver. He was alone.
In 2013, my goal is to do big, crazy, bold things. I’m going to walk across the ocean if I have to…but I’m not going to do it alone.
Thanks for a great 2012 and I look forward to getting to know you better in 2013.
Every year I write up a commencement address for new graduates. This year my alma mater (Wisconsin Lutheran College) asked me to share some thoughts with the warriors graduating this weekend.
Someday I’ll actually give one of these speeches live.
1) Be the Best
You are competing with one billion people in China, another billion in India, and half a billion people in North America. If you’re average, then you’ll also be poor, miserable, or replaced. Pure and simple.
To be in demand with this economy, you must be the best at what you do.
It doesn’t matter how you get there. Experience, training, luck, internships, whatever…just be the best.
2) Be Yourself When You Grow Up
Role models are great. Teachers are wonderful. However, when it’s time to pick a path in life, the person you need to be is looking at you in the mirror.
There are a couple reasons why you should be you and not someone else.
1) You’re the best in the world at it. (see #1)
2) Being someone else is hard work and you’ll never be good at it.
3) It wastes a lot of time otherwise. Everyone with half a brain knows you’re trying to be someone else.
4) It makes you unique. You have talents/skills/knowledge that nobody else has. When you be yourself, those unique qualities shine through.
While parents, friends, and others may challenge you to follow someone else’s path, you must resist. Follow your heart. Do what you love.
3) People First
The world revolves around people. You won’t be hired by your iPhone. You won’t be promoted by the laptop you use. Your car won’t be giving you a raise.
I always hear “It’s not what you know, it’s who you know.” That is wrong.
In a hyper-connected world, it’s not who you know, but who you’ve helped. Everyone “knows” everybody, but everybody remembers when someone helps them.
Help as many people as you can.
4) Mean It
If you don’t really care about people, they will know. You’d be better off working with machines or basket weaving.
If you choose to work with people, you need to mean it. No faking.
If you want to help someone, roll up your sleeves and do it.
5) Run or Stay
When you find yourself connected to bad people, run. They will ruin you.
If you find yourself surrounded by great people, stay. They will help you grow.
If you want to fail miserably in anything, walk.
6) Don’t Spend Much Time Watching
It’s fashionable to dedicate large amounts of time to watching celebs and popular “experts” to see what they’re doing. It’s also stupid.
Learning is a good thing, but watching isn’t doing. Groupies are losers.
Winners do. Leaders lead.
Followers just watch.
7) Don’t Waste Anyone’s Time
In the Attention Era, wasting someone’s time is not only rude, but ineffective as well.
Don’t ask if you don’t care. Don’t talk if you don’t have anything valuable to say.
Don’t be boring.
8) Push Until It Hurts
When it hurts, you’ll know you’re doing it right.
If you care about people, they will hurt you. If you dedicated yourself to something, it will fail you. Get ready to cry.
The key is not to fear the pain you might feel, but to fear a path that doesn’t cost anything. All great things cost something.
Life is full of important decisions we need to make.
“Should I get married?” ”Should I start a business?” ”Should we have a baby?”
Just when you think you’re done with the tough decisions, they get tougher.
“Should I get divorced?” ”Should I close my business?” ”Should we pull the plug?”
Last month, a friend of mine had her pregnant sister (Emily) rushed to the hospital. Major problems. Heart stopped. Coma.
This is Emily. I am overwhelmed looking at all the posts saying you are praying for me and my family. Thank you so much. I am very blessed! I have been at home for four weeks now with around-the-clock supervision–gaining strength, and able to see this screen! :)
It feels strange to share this on facebook, but I want to give you an update so you can pray specifically if you wish…:
Two weeks ago, I had a 20-week ultrasound. The doctor told Andy and me that our baby will not live. The doctor further said that continuing the pregnancy is a huge risk to my life, so she recommended terminating the pregnancy. Our baby’s heart is still beating.
Last Thursday, we had another ultrasound which showed more fluid in the head than the previous ultrasound – not a good sign. However, the doctor seemed less urgent about ending the pregnancy at that appointment. We had my family with us to hear the details themselves and to be with us in case we had to make a decision then.
We have been praying and thinking and talking with each other and with our pastors and family and friends. Our current plan is to watch my health closely and to again have another ultrasound this week and see if baby’s health continues to go down or not.
Prayers for wisdom, patience, and peace of mind would be very much appreciated.
Emily (and Andy)
P.S. We are open to your thoughts and advice too.
Some life decisions are too difficult to make alone.
Everything we’ve learned up to this point in our lives will not be enough. When faced with the really difficult decisions in life, we can’t trust ourselves.
We are weak. We are blinded. We need more…
We need others.
If you have big plans for your life, be prepared. However, you’ll need more than education, experience, guts, or money.
You’ll need your fellow warriors by your side.
Don’t prepare yourself to make the important decisions in life. Prepare your network. They’re the ones you’ll need.